2012年3月13日星期二

Emotional Labour Quiz

   original labor is divided into physical and mental two (the manual labor, intelligent labor), the addition of a species: Emotional Labour,emotional labor intended to emphasize emotions, weaken the emotion, but a little more emotional .Refers to the individual in the process of interaction with internal and external customers, efforts to manage and regulate their emotions performance.

Emotional labor, including the significance of the following six areas:


Products: emotion itself is part of the product, such as the customer greeted with a smile, is the product of many service industries.
Two rules: refers to workers demonstrated in their work organizations satisfied with the emotional state, such as the customer greeted with a smile.
Three efforts: the workers to adjust their emotions, to comply with the requirements of the business rules.
4 Pressure: refers to the worker by the rules to represent and maintain the emotional pressure.
5 Capacity: Refers to workers by the rules to represent and maintain the emotional capacity, and mood repair and recovery capabilities.
6 performance: the performance out of the emotional state, but not necessarily true inner emotional states. For example, customers want to be greeted with a smile, but do not have to fall in love with the customer.




http://hamilton.kijiji.ca/c-services-photography-video-super-good-deal-for-you-W0QQAdIdZ362634135


http://www.flickr.com/photos/liuwenqi/

http://www.youtube.com/user/JaredPolin?feature=gb_p13n_ch_rec

When a college student with society to earn money is a difficult process, and usually will produce Emotional labor. i use social media like kijiji, flickr to do my photography business.Customers want to know more of your works and experience and price, how to better and customer is very important, and how to get trust let a person think you are qualified for their arrangements.flickr can put my Portfolio,Is a very good free platform show my works.









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